9-1-1 center achieves accreditation

By Cecilia Fox - cfox@civitasmedia.com

MIAMI COUNTY — At the Aug. 25 Miami County Commissioners meeting, the Miami County Communication Center was honored for achieving an internationally recognized accreditation.

The center has been awarded the Commission on Accreditation for Law Enforcement Agencies (CALEA) certificate of accreditation. Representatives from several county law enforcement agencies were in attendance.

“The CALEA standards for public safety communications are recognized as the highest international standards for public safety communications,” Communication Center Director Jeffrey Busch said.

This is the center’s first CALEA accreditation award, Busch said.

He explained that Miami County has been “ahead of the curve” for years. The county was one of the first to create a consolidated communication center, which the state is requiring other agencies to pursue.

“The state is mandating certain training standards, staffing standards,” Busch said, explaining that these standard were required by the center’s goal of CALEA accreditation. “We already meet all of those requirements.”

The center is now one of only five accredited communication centers in the state, the rest of which are in the Miami Valley.

CALEA Commissioner Doug Knight, Chief of the Vandalia Police Department, formally presented the certificate to Busch and the commissioners.

Knight described CALEA as a modern management model which requires centers to meet and maintain a set of professional standards.

“Based on the goals and mission statement of CALEA, I think there’s no better time than the present to present this accreditation certificate to the Miami County Communication Center at a public meeting like this, where all can share and recognize the hard work that this center has committed.”

The certificate is a symbol the center’s efforts to provide effective public safety communication, Knight said.

“It represents a commitment to doing the right thing and doing it the right way,” he said.

The commissioners congratulated the center and thanked them for their hard work.

“We’ve still got some room to improve,” Busch said. “We’ll be pursuing that over the next several years.”

By Cecilia Fox